Plans
Service Agreements
Choose a plan
Three ways to stop thinking about your system
Every plan is billed monthly alongside your monitoring. Pricing depends on the size of the system, so we quote each property individually.
Essential
Homes and small businesses
An annual system check-up and discounted labor, so small problems never become emergencies.
- Annual on-site system inspection and battery check
- Discounted hourly labor on all service calls
- Priority scheduling over non-agreement customers
- Loaner equipment while repairs are completed
Plus
Businesses and larger homes
Everything in Essential, plus no trip charges and next-business-day service.
- Everything in Essential
- No trip charge on service calls
- Next-business-day service response
- Annual user training refresher for staff or family
- Free system health review and upgrade recommendations
Fire Compliance
Commercial properties with fire systems
Every mandated fire inspection handled and filed on one schedule, with service coverage for the alarm system.
- Annual fire alarm inspection
- Coordinated sprinkler and extinguisher inspections
- Reports filed with your jurisdiction where required
- Reminders before each inspection is due
- Discounted labor on deficiency repairs
- Priority emergency response for fire alarm trouble
Why an agreement?
Most service calls we run are for problems a yearly check-up would have caught: a battery past its life, a sensor knocked out of alignment, a communicator on an old cellular network. An agreement puts that check-up on our calendar instead of yours.
For commercial fire systems, the Fire Compliance plan also takes over the paperwork: we track your due dates, coordinate sprinkler and extinguisher inspections on the same day, and file reports with your city where it is required.
Already a customer?
Call the office at 972-241-2299 or ask your technician on the next visit. Agreements can be added to an existing monitoring account without a new contract.
Ask about a planReady to protect what matters most?
A short conversation about your property is all it takes to get a custom design and a no-obligation quote.
Office hours Monday to Friday, 9 am to 5 pm. Alarm going off? Call the central station at 877-354-7220.